परिक्रमा

Help and contact

Last updated: 28 September 2026

Answers to common questions, and how to reach the Parikrama team.

Contact us

Email info@neurabitsolution.com. Tell us your phone model, app version (Settings, About) and what happened, and we will get back to you.

In an emergency, call 112. Parikrama is not an emergency service.

I did not get my sign-in code

  • Check that the number is a 10-digit Indian mobile number.
  • Codes arrive by SMS and are valid for 5 minutes. Wait a minute before asking for a new one.
  • After several requests you may need to wait before trying again. This protects your number.

My check-in did not work

  • Be at the place, outdoors if you can, with location turned on. Your phone needs a GPS fix accurate to about 50 m.
  • No signal? Check in anyway. The app saves it and sends it when you are back online.
  • Many pandals show a QR code at the entrance. Scan it with your phone camera to open Parikrama and collect the stamp.

Crowd levels look wrong

Crowd levels are estimates and change quickly. If a level looks wrong, write to us with the place name and time. Always follow police and volunteer instructions on the ground.

Pandal committees

Sign in to the organiser portal at /o with your committee's phone number. Stand at your pandal to list it, or claim a pandal you listed on WhatsApp with the same number, then verify it at the venue and download your QR poster. To correct a listing, write to info@neurabitsolution.com.

Your data

Read the privacy policy at /privacy. To delete your account, see /delete-account.